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Hey Sky, what the frack is going on with the sound on Battlestar Galactica?

I wrote the story above (click the link to read), after yet another disappointing hi-def transmission of Battlestar Galactica from Sky. For the second week running, the show was broadcast with a Dolby Digital stereo soundtrack. On my AV system, this makes a massive difference to the viewing experience. At its best, the show is the equal of any big budget SF movie. But in stereo, it just loses so much depth. And for a premium platform like Sky+HD, it’s just not good enough.
BSG broadcasts have been plagued with sound problems of late; only a few weeks ago the show went out with big chunks (several minutes apiece) of non-audio (that’s silence to you and me). As I was watching several days after the event, this sent me into a total panic, and I had to try and find SD repeats just so that I could follow the story.
For many viewers, Battlestar is a big enough show to justify Sky’s subscription fees alone. So this kind of foul up is infuriating. It’ll be interesting to see what response I get from the PR team in Osterley.